Privacy Policy

This Privacy Policy describes how www.Full-Stage.com (the “Site” or “we”) collects and uses your Personal Information when you visit or make a purchase on the Site.


Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." Please see the list below for more information about what personal information we collect and why.


Device Information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you and to perform analysis on Site usage to optimize our Site.

Collection Source: Collected automatically when you access our site through cookies, log files, web beacons, tags or pixels, among others.

Disclosure for business purposes: shared with our processor Shopify, and is part of our customer database.

Order information


Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to examine our orders for possible risks or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

Collection Source: Collected from you.

Disclosure for Business Purposes: Shared with our Shopify processor

Customer service information

Purpose of collection: to provide customer support.

Collection Source: Collected from you.

MINORS

The Site is not intended for persons under [+18]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.


Share personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:


We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.


BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:


We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of receiving targeted advertising by:


FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.


Use of personal information

We use your Personal Information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.



LEGAL BASE

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:


Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.


RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about your right to deletion, please see the “Your Rights” section below.


AUTOMATIC DECISION MAKING

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making has a legal effect on or significantly affects you.


We do NOT engage in fully automated decision making that has legal or otherwise significant effect using customer data.


Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.


Services that include elements of automated decision making include:


Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.

Temporary deny list of credit cards associated with denied IP addresses. This deny list persists for a small number of days.

Your rights

CCPA

If you are a California resident, you have the right to access the Personal Information we have about you (also known as the "Right to Know"), transfer it to a new service, and request that your Personal Information be corrected. , updated or deleted. If you wish to exercise these rights, please contact us using the contact information below.


If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.


Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether they are visiting for the first time or whether they are frequent visitors.


We use the following cookies to optimize your experience on our Site and to provide our services.


COOKIES NECESSARY FOR THE OPERATION OF THE STORE



Yam

function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.



The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.


You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.


Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or through sites such as www.allaboutcookies.org.


Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.


NOT TO FOLLOW

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.


Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.


Contact

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at [email address] or by mail using the details provided below:


755 South Road, Selva Negra, SA, 5035


Last update: 2023

If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority and you can contact your local data protection authority.