Immerse yourself in the Full-Stage Experience: Quality and Satisfaction
At Full-Stage, we pride ourselves on offering an exceptional purchasing and delivery process. Every step is designed to ensure our customers get the highest quality products and personalized service. Here we present the journey that awaits you when you choose Full-Stage:
1. Product Selection
Start your experience by choosing from our wide range of quality products. Our online store allows you to browse and select the items that suit your needs.
2. Simple Payment
Make payment conveniently through our online store. We accept debit, credit cards and bank transfers, giving you options for greater convenience.
Doubts or Queries?
If you have any questions or concerns at any point in the process, our team is here to help. Contact us at Info@Full-Stage.com or via WhatsApp at +1 305 809 0614.
3. Manufacturing Process
Once payment is received, our team begins manufacturing. With an average time of 10 days (depending on the size of the order), we work to create your products with the highest quality standards.
4. Detailed Inspection
Before delivering your products to you, each item goes through a rigorous inspection process. Our team of expert inspectors thoroughly checks each piece to ensure it meets our standards and your expectations.
5. Customer Confirmation
We will send you a detailed inspection form that includes photos and videos of your products. Here you can compare the manufactured parts with your original choices. Your satisfaction is our priority, so we await your confirmation.
6. Conscious Boarding
With your approval, we proceed to the boarding process. We are always ready to respond to your needs and make adjustments based on your feedback.
7. Maritime Transit
During maritime transit, we maintain constant communication. Under normal conditions, the transit time from China to Venezuela is 70 to 90 days.
8. Delivery at Your Door
Once your order reaches its final destination, we ensure that delivery goes smoothly. Your complete satisfaction is our ultimate goal.
At Full-Stage, every step of your experience is designed to provide you with quality, transparency and personalized service.
And you, are you ready to live the Full-Stage Experience?
Discover quality products, a transparent process and a personalized service that exceeds your expectations.
What everyone wants to know!
Your Manual for Online Shopping
Find answers to all your questions about shopping, payment and more. Make sure you have a hassle-free shopping experience.
What status is my order in?
To check the current status of your order, we recommend logging into your account and accessing the 'Order History' section.
Is it possible to make payment through a bank transfer?
Certainly, you can make your payment through a bank transfer. Simply choose 'Bank Transfer' as your payment method during checkout. At that time, we will immediately provide you with the information necessary to carry out the transaction.
After making the transfer, we ask that you send proof of payment to our customer service team via email at Info@Full-Stage.com ."
At what point is my credit card charged during the purchasing process?
We will process your payment and charge your credit card within 24 hours of placing your order.
Is creating an account required to place an order?
You do not need to set up an account to place your order. However, we recommend creating an account, as this will allow you to save your shipping information, access your order history, and enjoy additional future features that will soon be added to the accounts page.
Register and discover a universe of opportunities!
Sign up and take advantage of personalized features and exclusive offers. Join our community and experience a next level of online shopping.
What steps should I take to recover my account password?
In case you have forgotten your password, you can reset it easily. Simply click on the 'Forgot your password?' link. found on the login page. We'll send you detailed instructions on how to reset your password via the email linked to your account.
Do you keep my banking information in your records?
Absolutely not! At Full-Stage.com, we do not retain or access your banking details. The entire payment process is carried out through secure and reliable payment gateways, ensuring full protection of your financial data.
Can I have confidence when purchasing from Full-Stage.com?
Of course! At Full-Stage.com, the safety of our customers is a priority. We have implemented an SSL (Secure Sockets Layer) certificate that ensures a secure, encrypted connection between your browser and our website. This guarantees the protection of your personal and payment data, thus providing a safe and reliable shopping experience.
Get all relevant shipping and order information.
Let us clarify your concerns and experience a hassle-free shopping experience.
What are the shipping alternatives you use to satisfy the needs of the Venezuelan market?
To serve the Venezuelan market, we prioritize maritime shipping, given the size of our products. This choice allows us to provide our clients with superior cost-effectiveness, ensuring efficient delivery and competitive rates.
How long is the estimated time for delivery of my orders?
Usually, the estimated sea transit time from our factories in Guangzhou to Venezuela is around 90 days. Although it may sometimes be less, we prefer to use this period as a solid reference to provide a reliable estimate of delivery time.
Is it possible to make changes to my order once it has been confirmed?
We are here to help you add products to your order if you wish. If, on the other hand, you need to remove items, we recommend that you contact us as soon as possible. Please note that our products are made to order, so once the manufacturing process has begun, we cannot make changes to the order settings.
Do you have a customer service team available to answer questions or resolve problems?
Absolutely, we have a highly trained customer service team to answer all your questions and solve any problems you may encounter. You can contact us through our contact form, email or live chat. We are committed to providing you with the best shopping experience possible.
Do you offer tracking options for shipments?
We do not currently offer shipping tracking options, but we are actively working to add this feature in the near future. Our goal is to provide you with a complete and transparent shopping experience, including the ability to track your shipment. We are committed to continually improving our services to meet your expectations.
Contact us
Are you looking for additional information?
If you do not find the answer you are looking for in our Frequently Asked Questions, do not hesitate to contact us. Complete the form below, and we will be happy to assist you with any questions or concerns you may have.
Ultra-resistant welds
Trust our quality welds for durable and safe trusses. Built to withstand any challenge in your projects.
Guaranteed Durability
Ultra-resistant Aluminum 6082-T6 aluminum truss for reliable projects.
Robust and reliable trusses
Main tube: 50 x 3mm,
Secondary tube: 25 x 2 mm,
Tertiary tube: 20 x 2 mm.
