Return policy

Sending a return request by email:

If you have any problems with any of the products, you can contact us at the email address {company email}. We generally provide our clients with an inspection form written by our team of expert inspectors in the field, before the products leave the factory, where the client can observe each of the products on the invoice in detail, with photos from different angles. . For this reason we do not accept returns.

Refunds

At Full Stage & Trading Corp., we strive to provide high quality products and services to our valued customers. However, we regret to inform you that we do not provide any type of refund. Below we detail the reasons and terms of our refund policy:

1. Nature of the products/services: Our products or services may be subject to unique characteristics, since they are personalized and do not allow their return or refund. These cases are clearly mentioned in the descriptions of the products or services before making the purchase.

2. Costs and internal processes: Due to the associated administrative costs and internal processes involved in handling refunds, we are unable to offer this option. This allows us to maintain competitive prices and focus on providing high quality products and services.

3. Digital Downloads: If we offer downloadable digital products or services, such as software, music or e-books, once the download has been made, we cannot refund the amount paid due to the intangible nature of the product and the impossibility of its return.

4. Customer Satisfaction Policy: Despite our no-refund policy, our customer service team is available to assist you and resolve any issues or concerns that may arise regarding your purchase. We will endeavor to find a solution that satisfies you and that complies with our internal policies.

It is important that, before making a purchase on our website, you carefully read the product or service descriptions, as well as the applicable terms and conditions. This will allow you to make an informed decision and fully understand our no refund policy.

Transparent communication:

We are committed to providing clear and transparent information about our no-refund policy on our website and during the purchasing process. This ensures that our customers are fully informed before making a purchase and avoids misunderstandings or wrong expectations regarding refunds.